{"product_id":"nps-survey","title":"#066 NPS survey","description":"\u003ch3\u003eWhat it is\u003c\/h3\u003e\u003cp\u003eThe question every customer-satisfaction report is built on: \"Would you recommend us to a friend?\", from 0 to 10. A score of 6 or lower opens a second question - \"What could we do better?\" - and an email field lets you reply.\u003c\/p\u003e\u003ch3\u003eWhen to use it\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eYou want one number to watch from month to month.\u003c\/li\u003e\n\u003cli\u003eYou send a post-purchase email and want the survey one click away.\u003c\/li\u003e\n\u003cli\u003eYou want to hear from unhappy customers before they write a review.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhy it works\u003c\/h3\u003e\u003cp\u003eHappy customers answer with one tap; unhappy ones are asked why, at the moment they are ready to say it. The app works out your NPS score for you.\u003c\/p\u003e","brand":"Pop-up","offers":[{"title":"Default Title","offer_id":67730554945610,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/8707\/6426\/files\/demo-nps-survey.png?v=1792333588","url":"https:\/\/ap-demo-shop.myshopify.com\/products\/nps-survey","provider":"Lumifish: Popups, Bars \u0026 Forms","version":"1.0","type":"link"}